Training and Development

Training and Development

Appraisals and 121s

We have a structured programme of objective setting, 121s and annual appraisals, all connected throughout the year so that you have maximum focus on your own achievements and development needs.


Tell-Me Sessions

So that the whole team is up to date with products, clients, new developments, and just generally what is happening in different teams, we organise regular ‘Tell-Me’ Sessions, which are interactive and informative. Subjects range from product demonstrations to GDPR.



Run by internal experts or through our HR function, we offer a broad range of AiM workshops including consultancy skills, recruitment skills, appraisal skills, legal awareness, equality and diversity.



We train mental health first aiders so that we can recognise signs that a team member is in need of support and enable them to get appropriate help. Our Perkbox Platform offers a range of short, informative, online learning modules.


Specialist Courses and Qualifications

We train our team in widely adopted and trusted procedures which offer best practise techniques, principles and adaptable processes such as ITIL ® and Prince 2 ®. We encourage team members to discuss and propose any additional training requirements they feel will benefit them in 121s and annual appraisals, and to take charge of their own careers.


Development Plans

Each team member will be supported in creating a development plan following their performance appraisal, which will be tailored to their own aspirations, objectives and needs.



We firmly believe that through 121 coaching team members will learn, grow and develop to reach their full potential. We offer each team member access to coaching on a 121 basis as part of our commitment to developing our team.