- Our Services
- DataEstate® Toolset
- BMC Software Services
- IT Service Management
- Digital Asset Intelligence
- BMC Software Implementations
- BMC Software Transformation
- BMC Software Development
- BMC Software Support
- BMC Software Upgrades
- IT Relocations and Data Centre Consolidations
- Business Services
- Risk & Compliance
- Project & Programme Management
Next generation self-service with BMC MyIT
MyIT is a modern self-service app that reduces IT friction, cuts support costs, and boosts customer satisfaction. Imagine the ease of formless IT, productivity of context-aware services, and freedom of social collaboration—and you have MyIT.
Social IT: When you open MyIT, it gives you a snapshot of your day, displaying your activities feed with upcoming appointments, pending requests, unresolved issues, and alerts from systems you use in your daily work.
Formless IT: No more forms, no more fuss. Instead of filling out a long form when you need help, simply write a short post saying what you need.
CrowdsourcedIT: Now everyone can help IT discover and manage the IT environment. Users can add assets to the location-aware floor maps with drag-and-drop ease.
App Store: Integration with BMC AppZone gives you fast and secure access to mobile, cloud, and desktop software from any device.
Appointments: For IT help, you can schedule in-person assistance or virtual sessions via chat or phone, Skype or Google+.
Take a closer look
- Deflect routine help desk calls to decrease the cost of high-priority tickets by 33%.
- Cut IT-related downtime by 25% by connecting business users to IT services anywhere, anytime, on any device.
- Find more time and resources for critical IT transformation projects.
- Use across iOS, Android, or any device with an HTML5 browser.
- Combine MyIT and Remedy with SmartIT to set a new service desk standard for the for the modern workplace.