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 We are committed to applying the very latest industry best practice methods, tools and standards in support of our services to your benefit. Indeed, on occasions the need for compliance may be the main objective of an assignment.
There is nothing more compelling than the knowledge that an approach or solution we propose and implement is industry recognised, providing a proven benchmark. That being said, we also recognise that the investment an organisation may need to make in complying with certain methods and standards can sometimes be high and may not be commensurate with its business needs, level of risk or budget.
We recognise this dichotomy in two ways. Firstly and in keeping with our business driver principles, we always try to offer a pragmatic alternative. Secondly, we have developed a proprietary range of methods and templates where equivalents do not exist or where simpler alternatives have a role to play.
In much the same way we use different tools to assist with the delivery of our services. These tools can range from highly sophisticated to simple and pragmatic. Many are software based.
The table below provides some examples of methods, tools and standards.
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Method
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Standard/Law
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Tool
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Risk, Business Continuity, Information Security Management
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-BS PD 3000
-IS0 Guide 73
-Management of Risk (MoR)
-CRAMM
-BCI 10-Point Model
-AiM Business Continuity 8-Point Model and Method
-AiM BIRA Process
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-ISO 27001
-BS 25999
-Civil Contingencies Act 2004
-Sarbanes Oxley Act 2002
-Basel II
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-BSI Risk Assessment Tool
-DecisionTools Suite® Monte Carlo simulation tool
-AiM Business Continuity Database
-RecoveryPlanner.com
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ICT Service Planning
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-AiM Service Planning Model and Process
-ASIS
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|
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ICT Service Management
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-ITIL Best Practice Guides
-FITS
-MOF
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-ISO 20000
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|
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Procurement
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-Total Acquisition Process
-AiM Procurement Model and Process
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-EU Directives: Services, Supplies and Works
-MRPI, MRPII
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|
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Quality Assurance
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-EFQM Excellence Model
-AiM QMS
-BQS – Better Quality Services
-Six Sigma
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-ISO 9000
-Quality Mark for Schools
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Outsourcing
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-AiM BPO and FM Outsourcing Models and Processes
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-‘RUReady’ Outsourcing Evaluation Tool
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Contract Management
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-OGC Model Agreements
-AiM Contracts Template
-AiM Service Code of Practice Template
-Contract Management Model and Process
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|
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ICT Operations and Network Management
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-MS design guides
Cisco design guides
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-MS Professional
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-MS TechNet Service Packs
-MS Systembuilder
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Building communities of interest and team building
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-AiM Team Building Template
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-myProfile
-AiM Team Fitness Dashboard
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ICT Design & Build
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-PRINCE®2
- AiM TRANS4M®
-AiM Office Fit-out Model and Process
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-CIBSE standards
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ICT Managed Services
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-ASIS
-AiM Support and Health-check Model and Process
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-Health-check Tools
-Diagnostic Tools
-ICT Charge Calculator Tool
-CRM
-Service Desk and SLA System
-Call Management Tool
-Logmein
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Project & Programme Management
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-Management of Risk (M_o_R) for programmes and projects
-Managing Successful Programmes (MSP)
-OGC Gateway Review
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