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 All organisations need to ensure they are as effective, efficient and economic as possible. In other words doing the right things right and as cheaply as possible. It is important for private sector companies to remain as competitive and innovative as possible if they are to stay in business, and for public sector organisations to prove that the taxpayer is receiving value for money.
This drive towards making an organisation work better is called continuous improvement and is one of the corner stones of a quality approach.
As an organisation is the sum of its people, processes and systems attention will be given to one or all of these components in the drive towards continuous improvement. There are four stages involved:
- Review current status (benchmark)
- Implement continuous improvement system
- Review success
- Make changes.
In other words applying a Deming Cycle - PLAN, DO, CHECK, ACT. There are a number of continuous improvement systems available including:
- Benchmarking
- Business process re-engineering (BPR)
- CMMi
- EFQM Excellence Model
- Lean Six Sigma
- Quality management, control, assurance and processes
- Six Sigma
- ICT system re-engineering.
AiM can provide support on any and all stages when implementing a business improvement system. We can also advise on which scheme would suit your organisation best.
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