 AiM has BS EN ISO9001:2000 quality standard certification, which demonstrates compliance of its operations with this important industry benchmark. Our certificate number is GB2002867.
Having this much coveted certificate means that an accredited auditor has independently verified that our staff work in precise and consistent ways in the delivery of services to our customers and in our dealings with other stakeholders. Central to this is our Quality Management System comprising a quality manual, processes, procedures, policies, guidance and forms - all of which document what we do and how we do it. And we are re-audited each year to make sure that everything is in order and that we can justify retention of the certificate. Integral to this approach is our commitment to continuous improvement, whereby we employ the principle of PLAN, DO, CHECK, ACT in all our processes making us strive to be even better in all we do. Our independent auditor is Certified Quality Systems Ltd (www.isoquality.co.uk). If you have an questions please e-mail our quality officer on quality@aim4gain.com. | 
