Case Studies

BMC Remedy: More than just ITSM

All change at leading BPO provider When a leading BPO service provider asked us to help improve productivity by 15% and achieve significant cost savings, it was clear that some radical innovations would be required through operational process re-engineering, systems…

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FSA – Technology Refresh

AiM was commissioned by the Financial Services Authority (FSA) to set up and run the technology programme (£15m) of a major culture change (£38m) to refresh and improve the way the FSA regulated the financial markets. This included work streams for major…

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T-Mobile

AiM was brought in to develop an IT Sourcing Strategy and strategic service model for this global telecommunications company, as part of delivering a new target operating model (TOM).   Applying the concept of multi-sourcing, the objective was to develop sourcing…

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FSA – Disaster Recovery

AiM was commissioned by the Financial Services Authority (FSA) to undertake the design, delivery and assurance of the IT DR strategic solution and service continuity under PRINCE2 for the UK financial markets’ lead regulator and part of the tripartite group…

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COLT Telecommunications plc

AiM ran a successful programme to deliver a pan-European (13 countries) business continuity management (BCM) solution including design, supply and service procurement outsourcing.  The programme focused on the functional and non-functional specification, identification, evaluation, selection, procurement, contracting, customisation, user testing, system…

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