Author Archives: AiM

Remedy ITSM Upgrade Success

We are delighted to announce the successful delivery of two Remedy ITSM upgrade projects for UK FinTech companies.  Both projects were highly complex and were delivered with our team’s usual professional and thorough execution, with both clients delighted with the…

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BMC Remedyforce Tutorials

Because sometimes a quick video is better than a long written document, we have created a few tutorials around different Remedyforce functionalities for you to watch.   Remedyforce Console:   Reports & Dashboards:   Self Service:   Knowledge Articles:  …

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Business Continuity Awareness Week 2017

This week is Business Continuity Awareness Week 2017 (May 15 – May 19). This year’s theme is Cyber Security, focusing on increased awareness and organizational preparedness against cyberattacks and data breaches.  Given this weekend’s global cyberattack, the Wanna Decryptor ransomware…

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Cyber Essentials accreditation

We are pleased to announce our recent accreditation in Cyber Essentials. Cyber Essentials is a government-backed and industry-supported security certification scheme that sets out and measures against baseline security requirements for all organisations in all sectors.  Cyber Essentials delivers the…

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Time Travel

By Craig Cox, Project Manager According to the BBC and Office for National Statistics, the average UK individual spends 57 minutes a day commuting to and from work. This means the average time spent travelling over the course of a…

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